Community Based Victim Service (CBVS) Program is free and open to self and community referrals. The program provides emotional support, justice related information referrals and practical assistance to victims and their families, of crime and trauma. Many instances of physical and sexual abuse go unreported; we offer a safe place to talk about relationship violence, abuse and sexual assault where the focus is not just about the criminal justice system.

We serve all genders: Women, youth, children, men and self-identified genders who have experienced or have witnessed physical, emotional or sexual violence.

Community Victim Services Program is closed on weekends & statutory holidays and may not be able to return your call until the next business day.

If you have been sexually assaulted or experienced intentional violence, head to your nearest hospital emergency as soon as possible. If you need help and want to make a police report and/or are feeling unsafe please call 9-1-1.

Crisis text is: 250-800-3806

For more information on what it means by'reporting to the police' click here:

Reporting to the police VIHA

How can we help? We can:

  • Provide risk assessment and safety planning, resource and referral information

  • Assist you to find appropriate community services that can help

  • Provide emotional support on the phone or in person Help explore decisions and strategies for coping with trauma

  • Provide court information, orientation and accompaniment when possible

  • Help with Crime Victim Assistance Applications, Victim Impact Statement and other forms

  • Help you with the understanding of the cycle of violence, what is a 'healthy' relationship and assist in the development of a safety plan

We are members of EVA BC (Ending Violence Association of BC), CASEY (Community Against Sexual Exploitation of Youth) and VAWIR (Violence Against Women in Relationships)

Hours of Service Monday - Friday: Flexible hours

If you are in crisis please call 9-1-1 or Vancouver Island Crisis Line 1-888-494-3888

Our staff and for more information:

1) Melissa at 250-338-7575 ext. 225

2) Buena or Brooke at 250-338-7575 ext. 226

Funded by: Ministry of Public Safety and Solicitor General: Victim Services and Crime Prevention Division


Check out this video - Jackson Katz

VIDEO Be More than a Bystander - BC Lions

 Child Abuse & Neglect VIHA