Services and Programs

Our reception is available Monday to Friday 9 to 4 pm and closed over the lunch period from noon to 1:00 pm.  If you get our answering machine when calling in,  it means our staff are currently busy. We will return your call as soon as possible. Please leave a brief message on whom you are trying to contact.

We are closed Saturday and Sunday and Statutory holidays. If you wish you can leave a message at our main office number at 250-338-7575. Healthy Families Program locaton phone number is 250-871-7577. Enquiries are kept confidential. General email address is: CVFSA

Our individual programs have various hours as arranged by the direct program staff, including at times evenings and/or weekend.

We do not offer emergency or 24 hour service - for emergencies please call: 9-1-1; Vancouver Island Crisis Society at  1-888-494-3888; or the Children's Helpline at 310-1234

For other community services please contact bc211 is a Vancouver-based nonprofit organization that specializes in providing information and referral regarding community, government and social services in BC. Their help line services include 211, the Alcohol and Drug Information and Referral Service (ADIRS), the Problem Gambling Help Line, VictimLink BC, and the Youth Against Violence Line

For information about OUR services offered by our programs please click on one of the following areas: