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MCFD Client Relations Branch

Victoria: 250-387-7027
If you are outside Greater Victoria please call toll free 1-877-387-7027


Mailing Address:
Client Relations Branch
Ministry of Children and Family Development
PO Box 9770 Stn Prov. Govt
Victoria, BC
V8W 9S5



BC Toll free: 1-800-567-3247
Victoria: 250 387-5855
TTY: 1-800-667-1303
Web site:


Representative for Children and Youth (RCY)

The RCY’s staff can provide information and referrals, talk with you about your advocacy needs, and give information about your rights. Your information will be kept confidential.

BC Toll Free: 1-800-476-3933
Victoria: 250-356-6710
Web site:


Helpline for Children: 310-1234 (no area code needed)


If your complaint concerns a child who may need protection, call the Helpline for Children. A social worker can take action right away to make sure the child is safe. Then you can follow the regular complaints process.


Valley Links

Vancouver Island Health Authority

British Columbia Human Rights Tribunal

Families First

Child Care

Ministry of Healthy Living & Sport: Community Care Licensing Branch

Ministry of Children and Families: Autism Spectrum Disorder

Safe Harbour

Community Social Services Employers' Association or CSSEA

Community Living BC

Embracing our Humanity

Ministry of Social Development

Justice BC


CASEY - Comox Valley

CASEY CV facebook page:

Valley Child